Welcome to Abe Health LLC! Abe Health LLC maintains the website www.helloahead.com (“Abe Health LLC Website”). This notice describes our Privacy Policy for the Abe Health LLC Website and any related websites or services that we control, such as servers and any other downloadable applications we make available to you from time to time (collectively with the Abe Health LLC Website, the “Services”).
If you have any questions or concerns regarding the Privacy Policy, you should contact our Privacy Compliance Officer at ComplianceHL@helloahead.com or call (833) 533-1367.
We collect Personal Information (as defined below) that we consider necessary to provide the Services in the safest, smoothest and most efficient manner. We may also collect additional Personal Information if you decide to provide it to us. Personal information means information that specifically identifies an individual (such as name, address, telephone or mobile number, email address) or other information about the individual. Personal information does not include aggregated information, which is data we collect about the use of our Services.
You can choose not to provide us with certain information, but by doing so, you may not be able to take advantage of many of our Services' features and functionality. We use Personal Information to deliver the Services to you, to improve our Services and to develop analytics and aggregated data that allows us and our affiliates to improve our Services. In order to make full use of our Services, you must first create a use account, and provide baseline information to configure your Abe Health LLC. Once you give us your Personal Information, you are no longer anonymous to us.
In order to use some features of our Services, you must first complete the registration form and create a username and password. During registration, you are required to give truthful contact information (such as name and email address) in accordance with our Terms of Service. We use this information to contact you about our Services in which you have expressed interest. We will use this information in order to provide our Services to you. We may also link your registration information to aggregate information about your usage of our Services, and we will use that information to understand how you use our Services and to improve our performance of Services to you.
In addition, we collect information related to your usage of our Services. We will not share that information with third parties, except for Internet or telecommunications companies who we use to provide the Services.
We automatically track certain information based upon your use of our Services. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve you and our community.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about our store, new products and other updates.
Like many websites, we automatically gather certain information about our Website traffic and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users' movements around the Website and to gather demographic information about our user base.
We use a third-party tracking service that uses log files and cookies, see below, to track non-Personal Information about visitors to the Website in the aggregate. This service captures usage and volume statistics to improve our Services.
By using our Services, you indicate your consent for Abe Health LLC and our affiliates to collect and use your personal information.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@helloahead.com or mailing us at:
Abe Health LLC
2010 El Camino Real #1108
Santa Clara, CA 95050
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We use a third party payment processor to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. Rather, all such information is provided directly to our third party processor, Stripe, whose use of your personal information is governed by their privacy policy, which may be viewed at https://stripe.com/us/privacy.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Some of our Services may include features that give you the option to share certain of your information with friends and other third parties. If you use such features, we will share such information with the persons you identify.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
By using our Services, you indicate your consent for Rest Devices and our affiliates to send cookies to your computer or mobile device in order to uniquely identify your browser and improve the quality of our services; you may turn off cookies in your browser though, in doing so, some or all of our Services may not work.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If you use our Services on a mobile device, we may collect information from your device, including device ID, your mobile carrier, and your physical (GPS) location. We may store and use that information for security purposes (for example, for user verification). Once you have established your account on your mobile device or computer, we collect information we receive from your mobile device or computer, such as your device's type, number and the serial number of its chip.
We may provide you the opportunity to participate in surveys, contests or promotions through our Services. If you participate, we will request certain Personal Information from you. The requested information typically includes contact information (such as name and shipping address) and demographic information.
We use this information to notify contest winners and award prizes, to monitor website traffic, or to personalize our Services (in the case of anonymous information collected in surveys) and to send participants an email newsletter.
We may use a third party service provider to conduct these surveys, contests or promotions through our Services. If you have any questions or concerns regarding how such third parties use your information, please consult the applicable third party's privacy policy.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
We may purchase marketing data from third parties and add it to our existing user database, to better target our advertising and to provide pertinent offers in which we think you would be interested. To enrich our profiles of individual customers, we tie this information to the Personal Information they have provided to us.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at ComplianceHL@helloahead.com or call (833) 533-1367.
Abe Health LLC
[Attn: Privacy Compliance Officer]
2010 El Camino Real #1108
Santa Clara, CA 95050